Payment & Security

dazrelumi is operated by Yiwu Zhiwu E-Commerce Co., Ltd.

Payment Methods

The payment options available for your purchase will appear during checkout. Options may depend on your location, currency, device, order total, and the payment services available at that time.

Follow the checkout instructions to submit your payment.

Payment Authorization

Orders may be subject to payment verification and security review. Your bank, card issuer, payment provider, or other financial institution may:

  • Ask you to verify your identity or payment
  • Approve or decline a transaction
  • Place a temporary hold
  • Restrict a transaction for security purposes
  • Ask you to confirm the purchase

dazrelumi cannot determine or change a financial institution’s authorization decision, verification steps, or hold-release timing.

If a payment is declined, check that your billing details are correct or contact your payment provider.

Checkout Security

Checkout transactions are handled through the ecommerce and payment services available on our store. These services use safeguards intended to help protect transaction information. No online transmission or storage method can be guaranteed completely secure.

To help keep your information safe:

  • Shop using a trusted device and network
  • Keep your browser and operating system up to date
  • Avoid making payments over unsecured public Wi-Fi
  • Keep your passwords and account details private
  • Confirm that you are using the official dazrelumi website
  • Do not send full card details by email

Our support team will never ask you to email your complete payment card number, card security code, or account password.

Order Confirmation

Your order is complete only after checkout has been submitted and an order confirmation has been generated.

We’ll send the confirmation to the email address entered during checkout. If it does not arrive, check your spam or junk folder. You can also contact service@dazrelumi.com for help.

Failed or Declined Payments

A payment may not go through for reasons such as:

  • Billing information entered incorrectly
  • Not enough available funds or credit
  • Card restrictions
  • Bank security checks
  • Authentication not completed
  • Payment-service limitations
  • Currency or location restrictions
  • A temporary technical problem

Review your payment details and try again. If the problem continues, contact your bank, card issuer, or payment provider.

Temporary Authorization Holds

A declined, canceled, or unfinished payment may appear as a pending transaction on your account. This may be a temporary authorization hold rather than a completed charge.

The financial institution handling the payment determines when the hold is released. dazrelumi cannot control or speed up that process.

Duplicate or Unrecognized Charges

If you notice what appears to be a duplicate or unfamiliar transaction, first check your order confirmation and recent payment activity. A pending authorization may temporarily appear alongside a completed charge.

If you still need help, email service@dazrelumi.com with:

  • Your full name
  • Your order number, if available
  • The email address used at checkout
  • The transaction date and amount
  • A description of the issue

For your security, do not email your full card number, card security code, password, or other sensitive authentication details.

Pricing and Order Charges

Before you submit payment, checkout will show the applicable:

  • Product prices
  • Discounts
  • Shipping charges
  • Taxes, where applicable
  • Order total

Please review the order details before completing checkout.

Currency Conversion and Bank Fees

If your payment method uses a currency different from the one displayed at checkout, your financial institution may charge fees such as:

  • Currency conversion charges
  • Foreign transaction fees
  • Bank processing fees
  • Card issuer fees
  • Other payment-related charges

These fees are set by your bank, card issuer, or payment provider.

Taxes and Duties

Applicable taxes may be calculated and shown during checkout where supported.

International orders may incur customs duties, import taxes, brokerage charges, or other local fees, depending on the destination. Unless checkout states otherwise, these charges are generally payable by the recipient.

Discount Codes

Enter discount codes in the designated checkout field before submitting your order.

Each code may have its own eligibility rules, validity dates, minimum spend, product exclusions, usage limits, location restrictions, or other conditions.

Unless the offer states otherwise, discount codes:

  • Cannot be combined with other offers
  • Have no cash value
  • Cannot be transferred
  • Cannot be added after checkout is complete
  • Cannot be applied to earlier purchases

If a code is not accepted, review its terms and check that it was entered correctly.

Refund Security

Approved refunds are generally sent to the original payment method used for the purchase.

The time it takes for a refund to appear can vary by payment provider, card issuer, bank, or financial institution. Please see our Return Policy for information about return eligibility and refunds.

Contact Us

For questions about payments, charges, discount codes, authorization holds, or checkout, contact:

Brand Name: dazrelumi
Company Name: Yiwu Zhiwu E-Commerce Co., Ltd.
Registered Address: Room 301, No. 9, Building 4, Huangyuan Xincun, Choucheng Subdistrict, Yiwu, Jinhua, Zhejiang, China
Email: service@dazrelumi.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

For help with an existing order, include your order number and the email address used at checkout.

For your protection, do not include complete payment card details, security codes, or account passwords in your message.