Privacy Policy

Overview

This policy describes how dazrelumi may collect, use, and share personal information when you browse our website, place an order, contact our team, or use our services.

dazrelumi is operated by Yiwu Zhiwu E-Commerce Co., Ltd. Our store offers skincare, body-care, and hair-care products.

Information We May Collect

Depending on how you interact with our store, information may include:

  • Your name, email address, phone number, and delivery address
  • Account and order details
  • Payment and transaction information
  • Messages you send to customer support
  • Device, browser, IP address, and approximate location data
  • Data gathered through cookies and similar technologies

Payment information may be handled directly by the payment services used at checkout.

How We Use Information

We may use personal information to:

  • Process orders and provide order-related services
  • Send delivery updates and respond to support requests
  • Maintain and improve our website
  • Protect the store and help identify suspicious or unauthorized activity
  • Understand site usage and improve the shopping experience
  • Send promotional messages where permitted
  • Meet legal and regulatory requirements

When We Share Information

Information may be shared with service providers that help us operate the store, such as ecommerce and payment services, shipping and fulfillment partners, analytics and technology providers, and professional advisers.

Information may also be disclosed when required by law or as part of a financing, sale, merger, or transfer involving our business or its assets.

Cookies and Similar Technologies

Our website may use cookies and similar tools to support essential functions, remember preferences, understand site activity, improve performance, and assist with advertising where permitted.

You can manage some cookie settings through your browser or any privacy tools available on our website. Blocking certain cookies may affect site features or saved preferences.

Data Retention and Security

We keep personal information for as long as reasonably needed to fulfill orders, provide services, address disputes, protect against fraud, and meet legal obligations.

We use reasonable safeguards to protect information. No online service or storage method can guarantee complete security.

Privacy Requests

Depending on where you live, you may be able to ask us to:

  • Provide access to certain personal information
  • Correct information that is inaccurate
  • Delete certain information
  • Provide a portable copy of information
  • Limit or object to certain processing
  • Withdraw consent where processing relies on consent
  • Review certain decisions about a privacy request

We may need to verify your identity before responding. To submit a request, email service@dazrelumi.com with Privacy Request in the subject line.

Marketing Emails

You can unsubscribe from promotional emails using the link at the bottom of the message. We may still send service-related messages, such as order confirmations, delivery updates, customer support replies, and important account or policy notices.

Children’s Privacy

Our store is not directed to children. We do not knowingly collect children’s personal information in a way that violates applicable law.

International Processing

Your information may be processed in a country other than the one where you live. Where required, we use appropriate safeguards for international transfers.

Orders, Delivery, Returns, and Refunds

  • Orders: Products are selected and purchased through checkout.
  • Delivery: Orders are sent to the address provided at checkout. Tracking details are emailed when available.
  • Returns: Contact us before sending a product back. Our team will provide instructions and the appropriate return address.
  • Refunds: Approved refunds are returned to the original payment method under our Return Policy.
  • Support: For product, order, delivery, return, refund, or payment questions, email service@dazrelumi.com.

Changes to This Policy

We may revise this policy as our operations or applicable requirements change. Any updated version will be posted on this page.

Contact Us

For questions about this policy or to make a privacy request, contact:

Brand Name: dazrelumi
Company Name: Yiwu Zhiwu E-Commerce Co., Ltd.
Registered Address: Room 301, No. 9, Building 4, Huangyuan Xincun, Choucheng Subdistrict, Yiwu, Jinhua, Zhejiang, China
Email: service@dazrelumi.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.