Terms and Conditions
Scope
These Terms and Conditions apply to purchases made through the dazrelumi online store, operated by Yiwu Zhiwu E-Commerce Co., Ltd.
By placing an order, you enter into a purchase transaction with Yiwu Zhiwu E-Commerce Co., Ltd. under these Terms and the policies published on our website.
Product Information
We take reasonable steps to present product descriptions, ingredients, directions, sizes, colors, images, prices, and availability accurately.
Product appearance may differ slightly from images because of lighting, photography, or screen settings. Packaging may also change. Please refer to the product page and product label for item-specific details.
We may correct errors, revise information, or update product availability when necessary.
Orders
An order confirmation shows that we received your order; it does not always mean the order has been finally accepted.
We may decline, limit, or cancel an order due to:
- Payment or verification problems
- Suspected fraudulent activity
- Product availability
- Incorrect pricing or product details
- Unauthorized resale
- Shipping restrictions or legal requirements
If we cancel an order after collecting payment, an appropriate refund will be sent to the original payment method.
Prices and Payment
Product prices, shipping charges, discounts, applicable taxes, and the order total will be shown at checkout.
By submitting payment details, you confirm that you are authorized to use the selected payment method and that the information you provide is accurate.
Shipping and Delivery
Shipping options, charges, processing times, delivery estimates, tracking, customs fees, and delivery responsibilities are explained in our Shipping Policy.
Delivery estimates are not guaranteed dates. Carrier operations, customs, weather, holidays, and other circumstances may affect delivery.
Returns and Refunds
Returns, exchanges, cancellations, damaged-product requests, and refunds are handled under our Return & Refund Policy and any rights that cannot be excluded under applicable law.
If a skincare, body-care, or hair-care product arrives damaged, leaking, defective, incomplete, or incorrect, contact us promptly.
Product Use and Care
You are responsible for reviewing and following each product’s directions, warnings, and care information.
Use products only as described on their product page and packaging. Check the ingredient information and instructions before use.
Promotions
Discounts and promotional offers may have eligibility rules, expiration dates, product exclusions, or usage limits.
Unless an offer states otherwise, promotions cannot be combined, transferred, exchanged for cash, or applied to completed orders.
Prohibited Activity
You may not:
- Use the website for unlawful or fraudulent purposes
- Provide false or misleading information
- Disrupt the website’s security or operation
- Misuse promotions or payment services
- Resell products without authorization
- Copy or use website content commercially without permission
We may restrict website access or cancel affected orders if prohibited activity is identified.
Limitation of Liability
To the fullest extent permitted by applicable law, dazrelumi and Yiwu Zhiwu E-Commerce Co., Ltd. are not liable for indirect, incidental, special, or consequential losses arising from use of the website, products, or services.
Nothing in these Terms removes consumer rights or liabilities that cannot legally be excluded.
Changes to These Terms
We may revise these Terms by posting an updated version on our website. Unless applicable law requires otherwise, the version in effect when you place an order will generally apply to that purchase.
Contact Us
For questions about these Terms and Conditions, contact:
Brand Name: dazrelumi
Company Name: Yiwu Zhiwu E-Commerce Co., Ltd.
Registered Address: Room 301, No. 9, Building 4, Huangyuan Xincun, Choucheng Subdistrict, Yiwu, Jinhua, Zhejiang, China
Email: service@dazrelumi.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.